Product Owner

As a Product Owner at our technology firm, you will own internal products end-to-end — from ideation to launch to ongoing operations — serving our internal teams and departments as your users. You will work directly with the BOD and Heads of other departments as your primary stakeholders, leveraging AI tools aggressively across the product workflow, and driving delivery through strong communication, stakeholder expectation management, and self-management. This role suits someone who thinks like an owner, not an executor.

I. KEY JOB DUTIES

• End-to-End Product Ownership: Own the full lifecycle of internal products — from ideation, through development and launch, to post-launch operations. Define product vision, roadmap, priorities, and success metrics aligned with organizational goals. Take full accountability for outcomes, not just output.

• AI-Powered Product Work: Leverage AI tools (Claude, ChatGPT, Cursor, Copilot, etc.) extensively across the workflow — drafting specs, writing user stories, prototyping, research, documentation, and testing — to multiply your throughput and the team's velocity.

• Stakeholder & Expectation Management: Work directly with the BOD and Heads of other departments as your primary stakeholders. Gather needs, align priorities, communicate trade-offs clearly, and manage expectations proactively. Say "no" constructively when needed and defend decisions with data.

• Delivery & Demo: Partner with the Development team through implementation. Run sprint demos for stakeholders, coordinate releases, handle UAT with internal users, and ensure features ship on time and meet business goals.

• Operations & Post-Launch: Monitor product performance and health after launch. Support internal users across departments, handle operational issues, collect feedback, and iterate. Own the product in production — not just during build.

• Self-Management & People Coordination: Drive your own priorities with minimal supervision. Coordinate across cross-functional teammates without formal authority — influence, unblock, and follow through.

• Data-Driven Decisions: Use usage data and internal user feedback to prioritize backlog, validate hypotheses, and recommend improvements.

• Ad-hoc Tasks: Execute additional assignments as requested by the Line Manager.

II. EDUCATIONAL REQUIREMENT / SKILLS / ATTRIBUTES

KNOWLEDGE & EXPERIENCE

• Bachelor's degree in Computer Science, Business Information Systems, or a related field.

• Minimum 2-3 years of experience as a Product Owner, Product Manager, or senior Business Analyst with proven end-to-end product ownership.

• Experience working on internal / B2E (business-to-employee) products, enterprise tools, or internal platforms is a strong plus.

• Hands-on, daily experience using AI tools to accelerate product work — specs, prototypes, research, documentation, analysis.

• Solid understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum; comfortable operating in AI-assisted development environments.

SKILLS

• Strong AI fluency: able to use AI tools effectively across product tasks — prompt well, validate output, integrate AI into daily workflow.

• Fluent in Vietnamese (clear, concise, and persuasive communication) and Professional working proficiency in English.

• Stakeholder management with senior leaders: comfortable working directly with BOD and Heads of other departments — align competing priorities, manage expectations proactively, and communicate with executive-level clarity.

• Proficiency in writing user stories, acceptance criteria, and creating workflow diagrams (AI-assisted is fine and encouraged).

• Comfortable running demos, UAT sessions, and stakeholder presentations.

• SQL and basic data-analysis skills are a plus.

ABILITIES

• Strong self-management: organized, proactive, and drives tasks to completion without constant supervision.

• Manages people without authority: coordinates, influences, and unblocks teammates across functions.

• Owner mindset: takes responsibility from idea to operation — not just hand-off at delivery.

• Expectation-setting: calm under pressure, honest about trade-offs, and able to say no constructively.

• Growth-oriented: embraces new technology (especially AI) and continuously sharpens the craft.

• An active listener who can calmly champion and defend new ideas.

III. WHY YOU'LL LOVE WORKING HERE

• Professional, creative working environment and talented teams, equal-opportunities & agile culture

• Great facility to work. You will have a MacBook and extra high definition screens

• Electrical standing desk for most comfortable seat

• Annual leave 12 days / sick leave 2 days / remote work 12 days / anniversary leave 1 day

• Paternity Leave policy offers more than 10 days of Paid leave, not including days-off.

• Remaining Annual leave will be transferred to the next working year

• Premium health insurance package for you and your relatives

• Annual health check-up at premium clinic

• Interesting workout activities: gym/fitness, yoga, kick-boxing, football after work

• Annual bonus and project bonus

• Reward program for engaged activities and volunteering

• Annual company trip & quarter team bonding activities

• Happy hours and awesome parties

• Development opportunity: sponsorship for training courses

• With regular discussions, you will have a lot of opportunities to learn from experts in their fields

• International opportunity to expose and grow

• At least one abroad travel every year. We often send our elites to international conferences like GDC, WWDC, Google I/O... to update the latest technology

• Additional allowance & gifts for birthdays, giving-birth, weddings, illness, Mid-Autumn Festival, Lunar New Year, 1/1, 1/5, 1/6…

• Pantry booster with food & beverages, game station & entertainment: PS4,...

IV. FURTHER INFORMATION

• Working hour: from Monday to Friday (8:30 - 18:00)

• Address: Olympus Building, 40A Lam Son, Tan Son Hoa Ward, Ho Chi Minh City (formerly Ward 2, Tan Binh District)